Report Status: Closed
PER: Jim Cavanaugh from Algonquin (Interim Managers)
WHAT: Water outage
COMPANY: Cochise Water
WHEN: Sunday, 12-10-06 from 10am-12pm
GEOGRAPHIC LOCATION: Hereford, Az
CAUSE: Distribution line break
ACTION: Line repaired
DURATION: 2 hrs.
CUSTOMERS AFFECTED: 4 (estimated)
ADDITIONAL INFORMATION:
Report Status: Closed
PER: Jim Cavanaugh from Algonquin (Interim Managers)
WHAT: Water outage
COMPANY: Horseshoe Ranch Water Company
WHEN: Saturday, 12-9-06 from 2:30 pm - 4:30 pm
GEOGRAPHIC LOCATION: Hereford, Az
CAUSE: Main line break
ACTION: Line repaired
DURATION: 2 hrs.
Report Status: Closed
Per Larry Diaz at 5:04pm 11-30-06. This was NOT a company water outage. They found the cause to be a water leak on a customer's irrigation line in their backyard and not in the company's water lines. They guided the customer to the shut off valve on their property so a plumber could be called to make the necessary repairs.
PER: Interim Operator Algonquin @ 4:25pm, 11-30-06.
TELEPHONE NUMBER: (520) 266-1809
WHAT: Water Outage
COMPANY: Cochise Water Company
WHEN: 1st customer call received at 4:20pm today, 11-30-06.
GEOGRAPHIC LOCATION: Hereford, AZ
CAUSE: Unknown
ACTION: En route to site at Medland drive.
DURATION: Unknown at this time.
CUSTOMERS AFFECTED: Unknown at this time.
ADDITIONAL INFORMATION: Operator will notify once there are more specifics on outage.
Invitation to Open House Hosted by Algonquin
Wednesday, November 15, 2006 from 6:00 to 8:00 PM
Report Status: Closed
New Report
PER: Interim Operator Algonquin
TELEPHONE NUMBER: (520) 458-5470
WHAT: Water outage
COMPANY: HORSESHOE RANCH WATER
WHEN: Saturday, October 21, 2006
GEOGRAPHIC LOCATION: Hereford, Arizona
CAUSE: Timer at the Calle Naranja Well site which feeds Horseshoe Ranch Water tripped causing water flow to Horseshoe Ranch Water to cease.
ACTION: Timer re-set and water level at Horseshoe Ranch Water had to rise to provide water.
DURATION: 4 hours (10:00am through 2:00PM)
ADDITIONAL INFORMATION: None
Report Status: Closed
New Report
PER: Algonquin
WHAT: Water outage
COMPANY: Cochise Water Company (only the Jaxel well customers affected)
WHEN: Sunday, 9-24-06
GEOGRAPHIC LOCATION: Hereford, Arizona
CAUSE: Well pump tripped off
ACTION: Well pump reset
DURATION: 6:30pm thru 8:30pm
ADDITIONAL INFORMATION: None
Report Status: Closed
New Report
PER: Interim Operator ASUA
TELEPHONE NUMBER: (520) 266-0549
WHAT: Water outage
COMPANY: HORSESHOE RANCH WATER COMPANY
WHEN: Yesterday, 9-6-07
GEOGRAPHIC LOCATION: Hereford, Az
CAUSE: Booster pump tripped off
ACTION: Booster pump re-set
DURATION: One (1) hour. 3:30am 4:30am.
ADDITIONAL INFORMATION: Outage reported by customer via e-mail. Outage information determined by calling ASUA.
Report Status: Closed
New Report
PER: Interim Operator ASUA
TELEPHONE NUMBER: 1-800-895-0426
WHAT: Water outage
COMPANY: Miracle Valley Water Company
WHEN: Sunday, 8-27-06 @ 12:15pm
GEOGRAPHIC LOCATION: Miracle Valley, AZ.
CAUSE: Water main line break caused by an unknown vehicle going over a water meter.
ACTION: Water main repaired by 1:20pm
DURATION: One (1) hour and five (5) minutes
ADDITIONAL INFORMATION: None
Report Status: Closed
New Report, Thursday, June 29th, 2006
PER: Interim Operator ASUA
WHAT: Water Distribution Turn Off (Jaxel Well)
COMPANY: Cochise Water Company
WHEN: Thursday, June 29th, 2006
GEOGRAPHIC LOCATION: Hereford, AZ
CAUSE: Demand exceeding supply
ACTION: Distribution system turned off to allow storage tank to fill up
DURATION: Approximately 2 hours (1:30 p.m. - 3:30 p.m.)
ADDITIONAL INFORMATION: Distribution system to be turned back on at 3:30 p.m. According to ASUA, the new well pump will not arrive until Monday, July 3rd, 2006. The well pump company expects to have the well pump installed by July 5th, 2006. ASUA has agreed to haul water to the Jaxel Well storage tank starting Saturday, July 1st, 2006 through the time taken to install the new well pump.
New Report, Wednesday, June 28th, 2006
PER: Interim Operator ASUA
WHAT: Water Distribution (Jaxel Well) Turn Off
COMPANY: Cochise Water Company
WHEN: Wednesday, June 28th, 2006
GEOGRAPHIC LOCATION: Hereford, AZ
CAUSE: Demand exceeding supply
ACTION: Distribution system turned off to allow storage tank to fill up.
DURATION: Approximately 2 hours and 50 minutes (12:50 p.m. - 3:30 p.m.)
Jaxel Wellsite Update - Monday, June 26th, 2006
Some of the Cochise Water Company customers connected to the Jaxel continued to experience outages -- some long outages -- over the weekend. ASUA had Empire Well Pump come out and inspect the pump at the Jaxel site. ADWR records that ASUA reviewed said the pump was a 2 horsepower pump. When Empire pulled it, it was discovered that the pump was, in fact, a 5 hp pump. However, the electrical panel had never been upgraded for a 5 hp. Empire is going to take the new 5 hp pump back and order another pump which will have a 7 hp rating that will pump 40-50 gpm per minute. ASUA hopes to have the new well pump installed later this week. To answer some residents' inquiries: ASUA is using funds from the ACC-approved surcharge to pay for the well pump replacement.
Jaxel Wellsite Update - Thursday, June 22nd, 2006
Approximately 50 Cochise Water Company customers connected to the Jaxel well have experienced daily outages due to demand exceeding supply. As a result, ASUA will have a well pump company out on Saturday, June 24th, 2006 to replace the existing 2 HP well pump (with a 20-30 gpm rating) with a 5 HP pump (with a 40-50 gpm rating). This should remedy the current situation. According to ASUA, the existing well pump is not defective, just simply undersized. ASUA will have water haulers bringing in water to the storage tank so that the customers connected to the well are not out of service at any time.
New Report, Tuesday, June 20th, 2006
WHAT: Water Distribution Outage/Turn Off
COMPANY: Cochise Water Company
WHEN: Tuesday, June 20, 2006
GEOGRAPHIC LOCATION: Jaxel Rd. Well ( Hereford, AZ)
CAUSE: Tank Water level too low due to high consumption
ACTION: Distribution system turned off to allow the well to pump water and build up enough water in tank for customers.
DURATION: Approximately 2 hours planned. (2:00 pm – 4:00 pm)
Report Status: Closed
New Report Tuesday, June 20th, 2006
PER: Interim Operator ASUA
WHAT: Water outage
COMPANY: Horseshoe Ranch Water Company
WHEN: Since 10:30 p.m. Monday, June 19, 2006 to 8:35 am Tuesday
GEOGRAPHIC LOCATION: Hereford, AZ
CAUSE: Booster pump sucking air. Turned pump off, restarted, now functioning properly.
ACTION: Interim Operator restarted pump at 8:35. Customer who called to report outage had called toll free number last night, instead of the emergency number. To report an outage, please call 520-266-0549.
New Report Monday, June 19th, 2006
PER: Interim Operator ASUA
WHAT: Water outage
COMPANY: Coronado Water Company
WHEN: Monday, June 19, 2006
GEOGRAPHIC LOCATION: Just north of Huachuca City, located SE of Hwy 82 and Hwy 90 intersection.
CAUSE: Water system turned off
ACTION: System being chlorinated by direct feed . ASUA is unable to chlorinate via any other way since this system does not have a storage tank.
DURATION: Approximately 15 minutes 10:30 a.m. - 10:45 a.m.
New Report Monday, June 19th, 2006
PER: Interim Operator ASUA
WHAT: Water distribution outage/turn off
COMPANY: Cochise Water (only Jaxel Well customers affected)
WHEN: Monday, June 19, 2006
GEOGRAPHIC LOCATION: Jaxel Rd. Well
CAUSE: Tank water level to low
ACTION: Distribution system turned off to allow the well to pump water and build up enough water in the tank for customers.
DURATION: Approximately 2 hours 12:00 p.m. - 2:00 p.m.
New Report Monday, June 19th, 2006
PER: Interim Operator ASUA
WHAT: Water outage
COMPANY: Cochise Water (only Jaxel Well customers affected)
WHEN: Saturday, June 17, 2006 and Sunday, June 18 for approximately 3 hours each day
GEOGRAPHIC LOCATION: Hereford, Arizona
CAUSE: Demand continues to exceed supply/tanks continue to drain dry
ACTION: System turned off until storage tank had adequate water. Staff spoke to ASUA management this morning. The company will be contacting a pump company to see if there is a technical or engineering reason that the supply can't keep up with demand. Additionally, ASUA will try to reduce water pressure to temporarily solve the supply problem. If there is no other choice, ASUA will have to turn the system off entirely on days when demand exceeds supply and every day that demand for water exceeds the supply. Again, this only applies to about 30-50 Cochise Water Company customers who are connected to the Jaxel well.
DURATION: 3 hours
Status: Report closed
New Report Friday, June 16th, 2006
PER: Interim Operator ASUA
WHAT: Water outage
COMPANY: Cochise Water Company
WHEN: Today, 6-16-06 @ 11:00am
GEOGRAPHIC LOCATION: Hereford, AZ
CAUSE: Demand exceeding supply on a portion of the system
ACTION: Water operator discovered only two feet of water in the tank. The system will be turned off from 11:30 AM until 2:30 PM
DURATION: 3.5 hours (11:00am - 2:30pm), approximately
New Report Wednesday, June 14th, 2006
PER: Interim Operator ASUA
WHAT: Water outage
COMPANY: Cochise Water Company
WHEN: Wednesday, June 14th, 2006 @10:30 a.m.
GEOGRAPHIC LOCATION: Hereford, AZ
CAUSE: Demand exceeding supply
ACTION: ASUA had to turn the system off entirely at 10:30 a.m. since there was only 2 feet of water in the storage tank. ASUA will turn it back on at 3 p.m. ASUA previously reduced the water flow going into the distribution system but that was not sufficient to adequately fill the storage tank.
DURATION: 4.5 hours
